Refund & Cancellation

Refund & Cancellation Policy

Transparent policies for token purchases and transactions

Effective Date: July 24, 2025
Welcome to Win80x!

At Win80x, we offer a token-based gaming experience where users purchase tokens using INR (Indian Rupees) to play exciting quiz games and win amazing rewards. Please review our refund and cancellation policies below.

1

Token Purchase Policy

Important Notice

All token purchases are final. Once tokens are credited to your account, they cannot be refunded, transferred, or converted back to currency.

₹100 per Token
Standard pricing
Instant Credit
Immediate access
Secure Payment
Via Razorpay
2

Cancellation Policy

Digital Platform Notice

As this is a digital platform where tokens are instantly credited and used, cancellations are not applicable after successful payment completion.

Transaction Timeline:
Payment Initiated
User selects tokens and makes payment
Payment Processed
Secure processing via Razorpay
Tokens Credited
Instant credit to user account
Cancellation Not Possible
Tokens are now available for use
3

Refund Policy

Exception: Technical Errors
Technical Error Resolution

If you are charged but do not receive your tokens due to a technical error, please contact our support team within 24 hours of the transaction.

Required Information for Technical Issues:
Transaction ID
Payment reference
Transaction Date
Date and time
Amount Paid
Transaction amount
Account Details
Your Win80x account
4

Resolution Process

Submit Support Request
Email us with transaction details within 24 hours
Investigation
Our team reviews the transaction and account status
Communication
We keep you updated throughout the process
Resolution
Issue resolved according to investigation findings

Contact Support

If you have questions or concerns about our refund and cancellation policy, feel free to reach out to us via email or our official support channels.